GENERAL PRICING
You can count on Chesapeake Practice Management to not only meet, but exceed all your needs and requests. Learn more about the services we provide below, and let us know if you’d like more information about specific pricing. These are our standard rate pricing and may decrease or increase based on your practice's specific needs.
MEDICAL BILLING SERVICES
Nurse Practitioner -
Estimated $0 – $75,000 Collections - 6.9%
Estimated $75,001 - $125,000 Collections - 6.5%
Estimated $100,001+ Collections - 5.9%
Over $200,000 Collections - Contact Us
MD/DO -
Estimated $0 - $75,000 Collections 6.5%
Estimated $75,001 – $125,000 Collections 6.0%
Estimated $125,001+ Collections 5.5%
Over $200,000 Contact Us
Therapist/Chiro/PT/Etc -
Estimated $0 – $50,000 Collections - 7.5%
Estimated $50,001 - $100,000 Collections - 7.0%
Over $100,001 - Contact Us
Verify electronic billing submitted by client, add appropriate modifiers, select appropriate place of service codes select appropriate insurance within 48 hours of receipt of electronic billing
Submit billing electronically or via paper means to insurance, government entities within 48 hours of receipt
Reconcile clearinghouse rejections with patient or provider as appropriate
Reconcile claim denials with patient or provider as appropriate
Reconcile outstanding claim accounts receivable older than 60 days from clean claim submission
Contact patient to reconcile account deficiencies when it pertains to insurance claim
Reconcile received EOBs/ERAs and accurately post to patient account
Send patient statements via email/text at no cost weekly for patient balances
Send patient statements via USPS at $1.00 per statement (Initial 50 statements included at no cost)
Handle all inbound patient inquiries pertaining to billing via telephone or email
Submit claim reconsideration requests, requests for additional information, and appeals to insurance companies to overturn denials or when requested by insurance company
Provide dedicated inbound telephone number for patients
CALL CENTER / VIRTUAL ASSISTANT SERVICES
Non-Dedicated VA - Billed per FTE
1-2 Days Per Week - $150/day
3-4 Days Per Week - $135/day
5 Days Per Week - $125/day
1/2 Day - $80 per 4 hour block
Night/Weekend Surcharge - Additional $2.00/hr after 5pm or Saturday/Sunday hours
Dedicated VA - Billed per FTE
Full-Time Only - $180/day
Night/Weekend Surcharge - Additional $2.00/hr after 5pm or Saturday/Sunday hours
Ensure eligibility check is performed within the PM/EHR system, if capabale
Telephone reminder calls, if desired
Appointment Scheduling within your own PM/EHR system
Patient Demographic Reconciliation
Sending & Filing Patient Registration Forms
Medicaid Authorizations included at no additional cost
Inbound Telephone Call Handling, dedicated line
Inbound Email Handling, integration with client existing email account
Inbound Voicemail Handling
Collection of outstanding balance prior to scheduling visit
Provider schedule management
Complete Administrative Handling of Waitlists
Other Administrative Duties as Required
CREDENTIALING SERVICES
Only Available to Billing Clients
$120 per Insurance per Provider
Bulk Discounts Available
Complete credentialing applications via paper or electronic means as appropriate
Submit and verify receipt of credentialing application to designated health plans
Follow up on applications with designated health plans
Document receipt of requested information by designated health plans
Conduct follow-up activities, document acceptance, or rejections
Provide client with approvals or denials
Provide monthly credentialing updates to client
TELEPHONE MANAGEMENT SERVICES
1x Line (No Fax, No International) $25 per line
1x Line (Digital Fax, Local International) $40 per line
*Desktop telephone surcharge if needed - $5.00
Provide VOIP telephone service to client
Provide VOIP compatible telephone to client (with appropriate package subscription)
Provide VOIP Digital app for client to receive incoming, make outgoing calls from iOS or Android device
Provide dedicated inbound telephone number per line & per practice
Provide eFax service for inbound/outbound faxing (with appropriate package subscription)
Provide text message enabled telephone number
Provide voicemail transcription service
Program Automated Attendant call handling, hours of operations, automated greetings
Program call queues for inbound calling
Program call distribution for efficient call handling
Program group mailboxes for multiple users
Enable/Disable Call recording features
Provide telephone reports when requested by client (# of calls made, call histories, etc)
COMPLETE PRACTICE MANAGEMENT SERVICE
$2,000 per $50k in Revenue
Bill Pay Management
Payroll Management
Manage banking
New Hire Paperwork
Supply Ordering/Restock
General Consulting Services
New Hire Training
Contracts Management
Setup new 1099 contractors
Manage services contracts
Maintain Facility agreements and upkeep
Maintain IT services
Maintain access control
Maintain Telephone System
Manage Quickbooks (Setup Bookkeeper)
Credentialing Services Included
Hire New Employees Based on Need